S2K Swipe

S2K performs a forensic telecom transport audit. S2K evaluates the accuracy on all rate elements for every service billed. We complete an analysis based on a combination of the bill and service records and prepare a list of disputes to be issued with the Carrier. During the audit, S2K keeps the Client updated either on a bi-weekly or monthly basis based on client preference.

S2K Swipe

As an important part of our audit process, identifying services being billed, but not in use, typically has a significant impact on a Client’s monthly billing. When these services are identified, S2K works closely with the Carrier to run specialized, non-intrusive, testing and analyzes usage and trouble history to further determine if the services are in use. S2K handles the disconnect order and is often able to negotiate back credits for the service if it is able to be determined when the service should have been disconnected.

S2K Swipe

It is rare that Customers are receiving the best rates available; S2K begins to review what discounts or special rate plans are available to you based on the volume of services to which you currently subscribe. S2K knows what competitors are offering, what clients with your volume of service are paying, what discounts are available off published tariffs and when and how special pricing may be negotiated. S2K negotiates the best possible rates for you and with your approval and acceptance of an improved rate plan, coordinates with your Carrier to implement the new rates and then verifies that those rates are properly applied to all your services.

S2K Swipe

S2K offers consulting services to assist you on a temporary basis, providing guidance during times of change in your telecom platform. S2K can review your current network, equipment, and pricing plans and assist in upgrades and or changes to your network or Carrier. S2K can assist in the issuance of a request for proposal, in reviewing bids and in the rate negotiation process.

S2K Swipe

S2K is available on a temporary or permanent basis to handle specific aspects of your telecom needs. We can handle order placement, manage your telecom expense on an ongoing monthly basis, and project manage any adds, moves, or changes on daily activity or project-related activity.

S2K Swipe

Optimization of existing services can often have a huge impact on your telecom transport costs. S2K can review your existing network and make suggested service upgrades that may save you thousands of dollars annually. Optimization may require involvement from the Client to upgrade and or make changes at their locations, but oftentimes can simply be a billing optimization not requiring any physical changes to your network. Having many years experience in network optimization, we are fully qualified to make these recommendations.

Our Clients